About the Role:
Designing Entity–relationship model
Define integration needs when integrating D365 with external systems
Migrate data and objects from legacy systems
Integrate and Manage Microsoft Power platform with other systems
Mapping and designing client's owning Legacy/Business Data to CRM's Entity data model
Identifying data transformation needs from legacy system to D365
Create CRM Entities, Fields, Views, Forms, Charts, Reports, and Dashboards and customize them
Design and create Business Unit hierarchies
Building Business Rules at different scopes & identifying the scopes based on the requirements
Setting rules objectively for validating the deliverables
Perform unit testing across the customizations you are responsible to build & deliver
Breaking down a larger architecture into Module level requirements and their interactions and then further into user stories
Requirements:
Experience: 2+ years of working experience
Qualification: Bachelors or Masters degree in relevant technical fields (Computer Science, Engineering)
Good understanding of Entity ownership, Audit log and their applicability.
Understand platform’s access control mechanisms; Roles, Permissions, Owner & Access Teams, Access Team Templates, Field level security
Understanding of Relationships, Relationship behaviours, Relationship mappings, Different types of forms, Sub grids, Calculated and Role-up fields
Understand, design and build; Business Process Flows and workflows
Ability to configure Customer Service App for SLA, Knowledgebase, Service Management
Understanding of Duplicate Detection Rules, Bulk Deletion, Import / Export of the data and efficient usage of Advance find.
Ability to estimate/identify user story points or work estimations for implementation of user stories / requirements
Understand the feasibility of a change in the system
Basic understanding of the functionalities around Customer Service and Sales apps and map customer requirements to related/relevant apps.
About the Company:
We offer cutting-edge, innovative and customizable business solutions in the areas of marketing, sales and service management.